In-School Mentoring (ISM) Coordinator

Scope of work/Position Summary:

Big Brothers Big Sisters Sault Ste. Marie is a recognized leader in providing quality mentoring programs for children and youth in our community. We are seeking a motivated and forward-thinking social services professional, with a drive to bring our In-School Mentoring (ISM) program to the next level.

If you are someone with initiative, integrity and a passion for helping children reach their full potential we want to hear from you.

Primary Responsibilities:

  • Accept, review applications from all potential volunteers, parents/caregivers/referral agencies
  • Conduct onboarding process, including pre-screening, interviewing and orientation
  • Process all required documents and Vulnerable Sector checks
  • Deliver required Safety and Pre-Match Training
  • Maintain all case notes as required for compliance
  • Collaborate with partners, school board, principals, teachers
  • Recruit, screen, train, supervise program volunteers
  • Onboard children and youth into program
  • Provide match support according to National Standards
  • Complete and submit program reports, stats, evaluations, swot analysis, KPI’s
  • Expand program to new partners, increase number of children and youth served
  • Track success, adapt and enhance continued roll out of program
  • Work with partners to facilitate group based programs
  • Purchase supplies and build resource kits, develop and monitor resources for programs
  • Accumulate internal and external data, build case for support and testimonials
  • Identify and initiate connections through presentations, referrals, introduction letters
  • Attend collaboration meetings to strengthen program practices
  • Manage caseload, complete case notes, maintain files utilizing internal database
  • Maintain strict confidentiality as outlined in agency policies
  • Complete Match Support Framework – mandatory match check-ins and updates
  • Screen and on board new volunteers and new littles for group-based programs
  • Assist with agency marketing and publicity as required, promote mentorship programs
  • Assist with volunteer recruitment, appreciation, engagement and support
  • Support agency initiatives, community engagement, growth and development
  • Other duties as required

 

Qualifications/Experience:

As the ideal candidate, you are a self-motivated, dependable and proactive leader who takes initiative, exercises sound judgment and thrives in a role that requires care and compassion. You are confident in building and maintaining relationships with school boards, principals, teachers, and community partners. Highly organized and detail-oriented, you are able to manage multiple priorities while maintaining accurate records and thorough case notes. You are kind and approachable, with a genuine passion for making a positive difference in the lives of children and youth.

  • Experience working with schools, teachers and school boards is considered an asset.
  • Proven experience in program delivery, planning, development or expansion.
  • Relevant experience in social services, volunteer management, or working with children and youth.
  • Post-secondary diploma or degree in a related field.
  • Experience providing direct services or case management to individuals and/or families.
  • Ability to build trust and maintain professional, supportive relationships with program participants from diverse backgrounds.
  • Strong organizational and case management skills, including the ability to manage a growing caseload, document interactions and maintain accurate, timely records.
  • Strong project management skills, with the ability to coordinate multiple activities, manage timelines and track progress toward goals.
  • Excellent administrative and computer skills, including proficiency with Microsoft Office 365.
  • Strong problem-solving skills, with the ability to work independently, think creatively and demonstrate resourcefulness.
  • Ability to manage competing priorities, balance multiple responsibilities and meet deadlines with minimal supervision.

 

Requirements:

  • Valid Ontario Driver’s License with access to a vehicle to travel to local schools
  • Successful completion of Criminal Record Check/Vulnerable Sector Check

 

Full time – 35hrs/week Mon-Fri 8:30-4:30  Salary – $44,000.00

All interested applicants, please email Cover Letter and Resume to april.mcbride@bigbrothersbigsisters.ca  Include position title in subject line: In-School Mentoring Coordinator. The job posting will be active until the position is filled. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Big Brothers Big Sisters Sault Ste. Marie is committed to providing a barrier-free environment for all stakeholders including members, participants, employees, job applicants, and general public. Accommodations are available throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).