Job Description – Caseworker/Activities Coordinator
Scope of work/Position Summary:
Big Brothers Big Sisters Sault Ste. Marie is a leader in offering quality mentoring programs for children and youth within the community. The Caseworker/Program Activities Coordinator will perform duties as it relates to the programs of our agency in accordance with the National Standards of service delivery as required by Big Brothers Big Sisters of Canada.
Reporting to the Program Manager, the Caseworker/Activities Coordinator will be responsible for matching and monitoring bigs and littles in our community based mentor program. The successful candidate will also be responsible for developing group based programs and activities for those waiting to be matched.
Primary Responsibilities:
Casework
- Accept, review applications from all potential volunteers, parents/caregivers/referral agencies
- Conduct onboarding process, including pre-screening, interviewing and orientation
- Process all required documents and Vulnerable Sector checks
- Deliver required Safety and Pre-Match Training
- Maintain all case notes as required for compliance
- Respond to any issues or other communications with bigs and littles
- Communicate regularly throughout the match with parent/caregiver/agency
- Keep all parties informed of agency events and promotions
- Maintain case notes on files within caseload assigned to position
- Conduct any match closure, in accordance with National Standards
- Maintain strict confidentiality as outlined in agency Privacy and Confidentiality Policy
- Complete Match Support Framework – mandatory match check-ins and updates
Program Activity Coordination
- Ensure program and agency compliance, in accordance with National Standards.
- Assist with delivering programs within the community, supporting children and youth.
- Screening and on board new volunteers and new littles for group-based programs.
- Participate in meetings with Program Manager and provide reports/stats as requested.
- Record stats, comprehensive case notes, maintaining compliant case files.
- Maintain strict confidentiality as outlined in agency Privacy and Confidentiality Policy.
- Perform administrative functions as required for activities/events.
- Create, plan, coordinate and execute 1-2 agency wide events per year
- Partner with other community organizations to support initiatives and involve volunteers and families through community engagement opportunities.
- Plan, coordinate and execute activities and programs for children and youth within agency, as well as the general public.
- Assist with agency marketing and publicity as required, promote mentorship programs and activities.
- Oversee Big Bunch Program, as well as, supporting new programs/activities.
- Record stats for events/activities and comprehensive case notes, maintaining compliant case files.
Qualifications/Experience:
- College Diploma or University Degree in Education, Social or Human Services disciplines, such as Child & Youth Worker, Social Service Worker, Early Childhood Education considered an asset.
- Minimum 2 years’ experience coordinating programs, activities and/or services for children and youth.
- Effective oral and written communication skills, proficient computer skills, experience with Microsoft Office 365
- Strong problem skills, ability to work independently
- Knowledge of volunteer resources, and experience and understanding of not for profit sector and charity work
- Ability to interact with people of all ages and cultural backgrounds
- Passion for ensuring health and wellness of children and youth within our community
Requirements:
- Valid Ontario Driver’s License with access to a vehicle
- Ability to work flexible hours including evening and weekends (if and when needed)
- Successful completion of Criminal Record Check/Vulnerable Sector Check
Permanent, Full time 35hr/week, 8:30 – 4:30, Monday to Friday (subject to operational requirements) Group Benefits available. Salary is $44,000.00/year, $24.18/hr.
All interested applicants, please email Cover Letter and Resume to april.mcbride@bigbrothersbigsisters.ca by Monday, August 26, 2024. Include position title in subject line: Caseworker/Activity Coordinator
Accommodations are available on request for candidates taking part in selection process. If selected for an interview, please advise if you require accommodations, we will ensure to take into account individual accessibility needs. We thank all applicants for their interest, however, only those selected for an interview will be contacted.